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What Information do we collect? How do we use it?
When ordering from our site, Blue Mountain must collect the purchasers name, email address, mailing address, credit card number, and expiration date. This allows us to process and fulfill orders and provide notification of the order status.
When entering a contest, sweepstakes or other promotional feature, Blue Mountain may ask for the entrants name, address and email address in order to administer the contest and notify winners.
Blue Mountain may use the information we collect to notify our partners customers about important functionality changes to the Web sites and/or special offers. For any purchaser who does not want to receive this information, please refer to the detailed instructions included in every offer.
How does Blue Mountain Nutraceuticals protect customer information?
Customers who buy through the Blue Mountain system are shopping on a secure server, which encrypts all of the customers personal information including name, address and credit card number. Encryption ensures that no one can access or use personal information in an unauthorized manner.
A clear opt-out option is available on any customer-service or client e-mail Blue Mountain sends.
Blue Mountain commerce system was developed in-house with security as it's number one priority. Blue Mountain DSS is designed so that there is no direct access to the commerce database all transactions are controlled through a single entry point. In essence, the DSS is a gatekeeper which controls the flow of information between the commerce database and the end-user. This single entry point allows Blue Mountain to maintain the tightest access control eliminating (rather than closing) the backdoor.
Blue Mountain has made an investment in protecting its clients and customers information utilizing the following technologies:
Firewall
Firewalls allow the use of authenticated access and can prevent certain types of traffic from entering the private network. Customizing the firewall according to the network topology is essential to having a useful firewall protection mechanism.
SSL (Secure Socket Layers
Because we accept sensitive information from end-users such as passwords and credit card numbers, Blue Mountains site uses SSL. This logic encrypts the data being sent to the server from the browser using high-level encryption technology. Once the data is received from customers on the Blue Mountain Network, it may be required that the data be maintained for a certain period of time inside our private network. Encrypting the data means it cannot be viewed in plain text.
What about cookies?
"Cookies" are small pieces of information that are stored by your browser on your computers hard drive. Blue Mountains cookies are used only to identify the customer, not to identify any specific customer traits. This allows us to maintain consistency in the shopping basket and enable a more pleasant shopping experience.
Blue Mountain Nutraceuticals Privacy Guarantee
Blue Mountain Nutraceuticals will never rent or sell our customers information to third parties.
Your Consent
At Blue Mountain Nutraceuticals, we believe in permission-based, email marketing. That's why:
- every order placed on a commerce site within the Blue Mountain network provides the customer with the opportunity to notify us whether or not they would like to receive future information, special offers, and communications via email.
- every email served by Blue Mountain on behalf of our clients contains an opportunity for the customer to decline future communications.
- client-specific and network-wide suppression files are maintained at Blue Mountain to ensure that only those customers interested in receiving communications do so.
- at any time, 24 hours a day and seven days a week, a customer may call Blue Mountain customer service toll free at 1-800-613-6801 and ask to be removed from future client emails.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Blue Mountain Nutraceuticals welcomes your questions and comments about privacy.